Care Guide
How to Care for Your Jewellery
Simple habits at home, plus regular checks, help your gold and diamond jewellery stay bright and secure for years.
Daily Care
Cleaning
Gentle cleaning keeps jewellery bright without harming settings or soft stones.
Clean most pieces with lukewarm water, mild soap, and a soft brush. Rinse well and pat dry with a lint-free cloth.
Do not use ultrasonic cleaners on pieces with porous stones, pearls, or fragile settings unless our team advises it.
Take jewellery off before perfume, lotion, or hairspray. Chemicals can dull metal and stones over time.
- Clean diamond pieces weekly for better sparkle
- Wipe pearls only with a damp cloth
- Never use toothpaste. It can scratch gold and gemstones
Protect & Preserve
Storage
Good storage reduces scratches, tangles, and tarnish.
Store each piece separately in soft pouches or a lined jewellery box with its own compartment.
Keep chains clasped and flat to avoid knots. Hang necklaces on padded hooks when you can.
Store silver in anti-tarnish pouches. Keep gold and platinum in a dry, cool place away from direct sun.
- Add silica gel packets to your jewellery box to control humidity
- Never store wet jewellery. Moisture speeds up tarnish
- Keep pieces away from rubber bands and woods that give off sulphur
Long-Term Care
Maintenance
Regular checks help keep settings secure and clasps working properly.
Check prongs, clasps, and links every month. If something feels loose, stop wearing the piece and contact us.
Remove jewellery before swimming, hard exercise, or sleep. Chlorine, sweat, and pressure can damage settings.
Book a professional inspection once a year. We offer complimentary first-year maintenance on all Shivansh pieces.
- Rotate frequently worn pieces to spread wear
- Check earring backs often for tightness
- Avoid sudden temperature changes for gemstones
On the Go
Travel Tips
Pack carefully so your jewellery stays protected while you travel.
Use a travel roll or hard case with separate compartments. Do not pack jewellery loose in luggage.
Carry high-value pieces in hand luggage, never in checked bags.
Photograph your pieces before travel and note serial numbers for insurance.
- Place pieces in sealed bags inside your travel case for extra protection
- Avoid wearing your most valuable pieces in unfamiliar settings
- Ask us for a travel certificate for international trips
Expert Service
Professional Care
Our workshop offers cleaning, polishing, and restoration at clear rates.
Professional ultrasonic and steam cleaning can restore brilliance to diamonds and many gemstones.
Rhodium replating for white gold, chain soldering, and clasp replacement are available with transparent pricing.
Complimentary professional cleaning for the first year on all Shivansh purchases.
- Book a care appointment before major events
- Bring your purchase documents for faster service
- Ask about annual care plans if you own several pieces
Documentation
Certification
Keep certificates safe. They prove authenticity and support insurance claims.
Qualifying purchases include BIS hallmarking and independent stone grading certificates.
Keep physical and digital copies in separate places. We also keep records linked to your product code.
Certificates are needed for resale, insurance updates, and some international travel declarations.
- Scan certificates and keep a cloud backup
- Update insurance when you add new pieces
- Contact us if you need a duplicate certificate
Our Promise
Warranty
Lifetime craftsmanship support for manufacturing defects on Shivansh pieces.
Our warranty covers structural defects in settings, clasps, and solder joints. It does not cover normal wear or accidental damage.
First resizing within 90 days is complimentary on eligible rings. Repairs outside warranty are quoted in advance.
Register your piece at purchase to activate lifetime support. Keep your product code for service requests.
- Report defects early so small issues do not get worse
- Warranty does not cover loss or theft. Insure your collection
- Custom and engraved pieces may have different warranty terms. Ask your consultant
Need Care Advice for Your Pieces?
Tell us what you own and how you wear it. We will suggest a simple care routine.
Contact Us