Privacy Policy

Shivansh Gems and Jewellery, Office No. 404, 5th Floor, Sahajanand Complex 1, Limbu Sheri, Mahidharpura, Surat, Gujarat 395003, India, is the entity responsible for personal data collected through this website.

For any privacy request, write to shivanshjewellery03@gmail.com or call +91 88660 00983.

We collect information you provide directly — name, email, phone number, and inquiry details when you contact us or submit a form.

We may collect browsing data through cookies and analytics to improve your experience on our website.

Payment information, when processed, is handled by secure third-party providers and is not stored on our servers.

To respond to inquiries, process orders, and provide customer support.

To send appointment confirmations and updates about your commission or purchase.

To improve our website, products, and services through aggregated analytics.

With your consent, to share news about new collections and exclusive events.

We do not sell your personal information to third parties.

We share data with trusted service providers (couriers, payment processors) only as necessary to fulfil your request.

We may disclose information if required by law or to protect our rights and safety.

We implement industry-standard security measures to protect your personal information.

Access to customer data is restricted to authorised team members.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

You may request access to, correction of, or deletion of your personal data by contacting us.

You may opt out of marketing communications at any time via the unsubscribe link or by contacting us.

For questions about this policy, email shivanshjewellery03@gmail.com.